The Reallocate button will notify the parents to cover the remainder of the invoice.
The process of reallocating subsidy payments is below:
To learn more about configuring third-party payers in your center, click here.
Open app.momentpath.com on a computer and go to the child’s profile. You can quickly view their billing plan and reimbursable amount from their Billing tab.
Go to the Transactions tab and click the invoice number you need to adjust to open up the full invoice ledger.
In the invoice ledger, there is an option to reallocate the subsidy amount. Please click on “reallocate.”
After selecting “reallocate” a menu will appear with the following fields
Reallocate to: This is how you choose where you would like to reallocate the remaining amount. The options are to send it to the family or to mark it as bad debt.
Family: If the family has an open balance on the invoice, you will see Family (open amount). If the family has satisfied their portion of the invoice, it will say Family $0.00.
Amount: Enter the amount that needs to be reallocated. For example, if the subsidy agency sent $400 instead of $600, you will want to reallocate the remaining $200.
Invoice Due Date: You can set a due date for the reallocated amount that will auto invoice to the family once you click “Save”. If you leave it blank, it will respect your default grace period.
Invoice Description: This field will auto-fill but you are able to edit it how you see fit.
5. If you scroll to the bottom of the invoice in the “Open Invoice Balances” section, you will now see that the family has their initial open balance but the subsidy has fulfilled theirs.
6. Go back to the Transactions tab where you will see the new reallocated invoice for the parent to satisfy, in addition to their initial billing plan invoice.
If you have any other questions, please contact us at support@lineleader.com