In this article for parents and guardian users of the Online Registration platform you can learn:
General Registration Platform Overview
How to Complete the Online Registration
How to Manage Your Account Post Registration
How to Purchase & Preschedule Punchcards (not applicable for all organizations)
How to Get Help
General Registration Platform Overview
Empower families to access, register and manage their child's registration
The registration site will be made available to parents/guardians via links found on the offering organization's website OR via QR Codes generated by the offering organization.
On the registration site parents/guardians can:
Add Child Details and answer all necessary registration questions
Enter Family/Parent Details and Authorized/Emergency Contacts among other details.
NOTE: Unique Email is required for each family member.
Select Program/s to register for
Select the Days a child is registering for/will attend care
Keep in mind some programs will require an Advance Notice (ex: Start Date will be 7 days post Registration Date).
Depending on the organization and program tuition and fees may or may not be prorated.
A registrant will be able to see a summary of details about the Program(s) they have selected: Pricing, Frequency, Program Dates, Time and Eligible Grades.
Desired Start Date: The default will be the first day the program begins.
Summary Page: Line-item charges displayed, once payment is completed; Check your email for a detailed receipt, account activation email, etc.
How To Complete Registration
Please note that you must run all the way through registration for 1 child and then add additional children at end (cannot bulk register children). There will be an option to "Add Children" before full check-out.
Visit Website or Scan QR Code
Add child information
Add parent information
Add another parent/caregiver to the child’s account
Select the programs you’d like your child to participate in
Select desired attendance days and start date
From the Summary tab:
Add or Edit Programs
Add Child
From the Order Summary:
Apply coupon code “As Configured by the Center Admin”
Submit the Registration via subsidy or district review process
Review your Charges: View your Line items and corresponding charges. Take note of Charges Due Today and Future Charges
Pay Now: Fill out your Payment method. Convenience fee charges are automatically to your payment amount.
Check your email to see the detailed receipt, account activation email, etc.
Managing Your Account Post Registration
Acces your account via the web: http://app.momentpath.com/ or the URL your center provided you
Account Activation: How to activate your LineLeader Account
Within your account you will be able to:
Once Logged in (username: email address) You can view your Dashboard where you will start any changes you want to make. Click your child's name to go to their profile. If you can't see your child's name click Manage and then People and you should see it there. If you don't please reach out to your center.
To Modify your current programs days of weekly attendance go to your child's profile page and click programs. Find the program you want to change and look for a arrow on the right side of the program and click it. From there you can change your schedule. You cannot change schedules that are set so if you see your program but not the arrow reach out to your center.
Note: Decreasing days does not result in a refund, but increasing days generates a prorated invoice.
Managing Child Profiles: Parents can add new children to their account and create their profiles by clicking the add child button on the dashboard or by clicking Manage > People > Add Child. If you can't see either of those call your center to add more children.
Cancel an existing program your child is enrolled in:
Navigate to the child’s profile.
Select the 'Programs' tab.
Choose the program to modify
Choose the 'Cancel Program' option beneath the start date selector
Select the last day of attendance and provide a reason for cancellation.
You can view your Profile by clicking Manage>people>your name
Punch Cards
Additional Features may be available for purchase through your program such as Punch Cards. Punch cards are used to pre-purchase a set number of drop-in days in.
This is a one-time charge. This is not available for every organization that utilizes the registration platform.
If available, you can purchase these by:
Visit a child’s profile
Tap on the “Programs” tab
In the “Add Programs” section, select the punch card option
Complete the check out process
You can also preschedule the use of a punch card (after successfully purchasing a punch card):
Tap “Preschedule” under a punch card day near the top of the “Programs” tab
Enter the date in the future you’d like to use the punch card day
Select the schedule type you’d like to attend
Save
You may also practice canceling that prescheduled day if you’d like!
How to get Help
Click (i) icon on the top right corner of your dashboard
From here you can access the Knowledge Base of articles on program set-up (and revisit this guide!)
If you have technical issues using your account or the registration process - Click App Support to contact LineLeader Technical Support
Issues like: Login issues or load times
Please note: The technical support team cannot:
Answer questions about organizations, programs or staff.
This team only operates the application's technical configuration and support.
Edit account details that are incorrect (were entered incorrectly) - you will need to contact your child's program director for those updates.
This team cannot add or remove guardians, additional contacts or emergency contacts.
Chat with your School if you have questions on or about the Programs, attendance, billing or more!