Do you ever need to pause invoicing for a specific client? Whether they are going on vacation or staying home with a cold, you may decide that a client should not be invoiced for the care they did not receive. Follow these steps to put a suspension on a client’s billing:

1. Select the “Billing” tab from the child’s profile

2. Select “Add Billing Suspension”

3. Enter the date through which you would like billing to be suspended. For example, if you send the client’s invoice on Friday, select Friday’s date
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4. Tap “Suspend Billing” to complete the billing suspension

5. Users can also suspend a whole billing plan by tapping the "Suspend Invoicing" button under Billing / Configuration / Settings.