OVERVIEW
LineLeader Enroll is focused on getting people through the enrollment process. As people get closer to enrollment, they pass through a group of statuses called “Active” statuses.
Once a person is no longer actively in the enrollment process, they will be in one of the “Archive” statuses. Because you’re no longer in the enrollment process once you’re enrolled, “Enrolled” is an archive status.
A Family can have different children in different statuses:
“Wait List”, “Registered” and “Enrolled” statuses require child data to be in the system.
Finally, families that are entered manually will start out in whichever active status the user assigns them to. Families that enter your system any other way (for example, through your website ) start out in “Pending” status so that you can screen them before accepting them.
STATUS DEFINITIONS
It's important to note that LineLeader Enroll allows you to customise these statuses so you may find they could be named differently in your system.
Pending Status
Pending Family: Family/child data that has entered your system but needs to be approved or rejected because it might be spam.
Active Statuses
New Family: Someone in your system that has not yet had a back-and-forth communication with location staff.
Engaged: Someone that has had at least one back-and-forth communication with location staff but has not yet scheduled a tour.
Tour Scheduled: Someone that has scheduled but not yet completed a tour of your location.
Tour Completed: Someone that has completed a tour but not yet been waitlisted or registered to enrol.
Wait List: A family wants their child to attend your service and is waiting for an opening.
Registered: A Family has signed up their child to attend your service but the child has not yet begun attending or may be waiting on paperwork such as enrolment forms.
Archive Statuses
Enrolled: A child has begun and continues to participate in your location's programs.
Withdrawn: A child was participating in your location's programs but has ended participation. (ceases care)
Temporary Leave: A child has temporarily withdrawn but is scheduled to resume participation/attendance
Lost Opportunity: A Family/child dropped out of the enrollment process before becoming enrolled, for any reason.
Rejected/To Be Deleted: The Family/child data was invalid, for example a duplicate record or test data.