The main difference between a reminder and notification is that the notification will be sent out instantly as soon as you save the task, tour or meeting, Whereas a Reminder can be scheduled to be sent for a future date and time.

Reminders are particularly useful when you want to remind a family or a staff member of an upcoming task, for example, an upcoming tour… you have the ability to send them a reminder email or text:

This can be configured in the task/tour/meeting itself if you scroll towards the bottom of the window.

**Today's parents are extremely busy, a reminder of an upcoming tour may be the difference in converting this child to Enrolment vs Lost Opportunity.

If you are wanting to edit the information in your Reminders or Notifications, you can navigate to Automation>Reminders, select a reminder or notifications and use the email editor to make changes to the content that is sent to leads or staff members: