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CRM+ Customer Webinar: Telephony

Learn how to enable Telephony in ChildcareCRM.

Teddy Hook avatar
Written by Teddy Hook
Updated over 2 years ago

25% of childcare inquiries come from phone calls.

Make sure you’re able to quickly and conveniently follow up with families calling your centers.

Our newest feature, Telephony, is available at no additional cost and gives you a dedicated phone number for each center location. Gain the ability to record inbound calls, voicemails, and outbound calls using that number, then automatically save them to the family hub.

Learn how to enable Telephony in ChildcareCRM. Plus, discover best practices for using the Telephony feature to effectively communicate with families.

In this webinar we’ll show you how to use Telephony to:

-Capture incoming calls and voicemails as leads.

-Organize your family leads, all in one place.

-Coach and train staff members to ensure they’re using key talking points during phone calls to create a positive parent experience.

-Keep better track of phone conversations with existing families.

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