Step 1: Find the child. There are several options:
Option A:
Start typing the child’s name or the lead’s name, phone number or email address in the upper right search bar.
Click the child’s or lead’s name when it appears.
Option B: If you’re logged into a specific location….
On the Home tab, click the “All Active” status tab.
Click the lead’s/child’s row in the resulting list.
Option C: If you’re logged into a specific location….
On the “Home” tab, either click the Wait List status tab or click the Wait List column in the “Active Opportunity Pipeline” chart.
Click the lead’s/child’s row in the resulting list.
Step 2: On the “Manage Lead” screen, under “Children”, click the row the child is on.
Step 3: On the “View Child” screen, click the “EDIT” button at the bottom or “Edit” in the upper right task bar.
Step 4: On the “Modify Child” screen, change the child status from “Wait List” to whatever the child’s new status is.
Step 5: If a pop-up window appears, fill it out.
Step 6: Click “SAVE”.
